tata photon false claims and dual standards

Location/place: khandeshwar-new mumbai

Name of company/service: tata photon

hie i bought this tata photon around 3-4 days back and the company claims to b giving upto 3.1mbps speed but here i m getting no speed no network no internet which means thats i have been cheated please look into this matter asap either give me some decent speed or take the dongle back and give me my money back..n ya i do understand the meaning of upto i dnt ask u guys to give me a sped of 3.1 but atleast 1mbps surfing speed is good i atleast deserve tht
my contact etails are –
email – [email protected]
mobile – 9821854707


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