TATA PHOTON BILLING ISSUE FROM THE LAST 3 MONTHS , STILL PENDING

Location/place: Gurgaon

Name of company/service: TATA DOCOMO

I m a user of tata photon , i m facing the problem of some billing related matter with the tata docomo, its was from the month april , i have submit my bill through online payment from my bank account by net banking , but their data based shows its not updated,even i have sent my bank detailed summary through email , from the last 3 months i m calling photon care , and every time they give me more and more time, when i say thaat forward my call to some higher person , they always gave me the option of call back from their side , but till know i m getting only 2 -3 calls from them s,saying give us some more time, my services ae closed from the last month, i m totally feed up with the TATA PHOTON CARE , they are not helping , they are just doing time pass. THEY THINK THAT CUSTOMER IS NOT SUPREME, for them we are just useless having no value.please help me resolve this problem. eamil me – [email protected]


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One response to “TATA PHOTON BILLING ISSUE FROM THE LAST 3 MONTHS , STILL PENDING”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    Greetings from Tata Docomo!
    We sincerely apologize for the inconvenience caused to you.
    We request you to kindly provide us the Tata Photon Plus connection details.
    For any further assistance please mail us at [email protected] or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

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