tata docomo mobile plan activations without intimating

Location/place: bangalore

Name of company/service: tata docomo prepaid mobile

this is venkatesh,

1) im using tata docomo mobile no 7204709359, today ie on 10-11-12, i got an sms saying that u have subscribed to cnbc news at 10/-.i didnt activate any services but these people are activating without my permission in my mobile.

2) i recharged my mobile with 250/- on 5/11/2012 for unlimited internet pack for 1 month, but today that is on 10-11-12, i received a sms saying that ” your current pack has expired and you will be charged for 10p/10 kb” what the hell is this with u guys, i dont know.

3) and today ie on 10-11-12, i again received any sms saying that u have subscribed pshootone at 2/- this will be autorenewal, i dont understand why these poeple are playing such a cheap tricks by cheating the people.

4) and when i called the customer care regarding this , he didnt respond properly and saying that your voice is not audible and again i tried like more than 50 times , but these guys are not receiving my call at all, and throwing a message that our executives are busy.

this is not at fair with a big company like yours and dont play such a cheap tricks for your appraisal, so please refund my money which u have deducted in a injustice manner.

name— venkatesh
mobile no—7204709359
mail id — [email protected]


Comments

2 responses to “tata docomo mobile plan activations without intimating”

  1. Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    We are contacting your Service Provider TATA DOCOMO to solve your complaint.

    If you still persist the issue with TATA DOCOMO, port to AIRCEL.

    Thanks and Regards,
    Customer Care
    AIRCEL.

  2. Tata Docomo Avatar
    Tata Docomo

    Hi Venkatesh,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

Leave a Reply

Your email address will not be published. Required fields are marked *