Location/place: Gwalior
Name of company/service: AIRTEL GSM PREPAID
I am a resident of Gwalior and my no. is 7389988693. I checked the AIRTEL ONLINE RECHARGE website and did a online TOPUP recharge of Rs. 46.00 (on 9/7/2013 – 11:34 am- Transaction ID: 914450)for which it showed that I should get Rs.39.7 as TALK-TIME. But I received a message that NO Talk- Time was credited to my account.My balance still is the same as before. Please take necessary actions to solve my problem.
Namaste N. S. ,
This is to inform you that your concern listed on 09 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste (N. S) ,
We would like to inform you that your concern listed 09 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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