<p><b>Location/place</b>: Pune</p><p><b>Name of company/service</b>: Airtel</p>My account balance was suppose to be 235 n i’m do not check it regularly n suddenly when I checked it today it shows only rs. 66 n I did not get any notification or message regarding the reduction. And neither have I activated any services.
I tried calling on 198 n 121 but was unable to contact the CSR. SO no complaint register yet now please help.
suddenly unnecessary balance reduction n no response from customer care
Comments
2 responses to “suddenly unnecessary balance reduction n no response from customer care”
-
Namaste Mr. Bhendare,
This is to inform you that your concern listed on 06 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Bhendare,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Leave a Reply