Location/place: jahangir puri,new delhi
Name of company/service: vodafone mobile company
Dear Sir,
I would like to bring to your kind notice that Vodafone Mobile Services Ltd. has issued 8 extra illegal mobile connections in different names misusing my ID Card whereas I am the original subscriber of mobile connection No. 8447094062 provided to me on August 2012 against my ID card. They have illegally provided 8 connections and disconnected my mobile phone from 28 May, 2013 without giving any prior intimation to me.
I visited the outlet of Vodafone Store (Punjabi Bagh) to know exactly what the reason was for the disconnection. So I met the Manager, Mr. Sachin Verma (E-mail ID sachin.verma [email protected]).To my query the answer given to me was that nine (9) connections (one my connection and 8 extra illegal connections) have already been provided. Therefore, he said, my mobile connection has been disconnected on the basis of multiple connection. I told him I have applied for only one connection and from where these extra 8 illegal connections did come? He further told me that if I contact Vodafone Customer Care they will be able to tell me more in detail.
He further informed me that I can not take any new Vodafone connection number on my ID. Instead I may take new connection number based on any of family member’s ID because I am not able to take Vodafone connection permanently due to the fault of multiple connection.
In this connection I have sent 2-3 messages on E-mail ID: ([email protected]) from my E-mail ID : [email protected] detailing the whole story and requesting them to cancel the 8 extra illegal connections immediately and activate my above mentioned number at the earliest. But they have expressed their inability to provide any information as they mentioned to me that my E-mail ID is not registered with Vodafone. Moreover, the information I am asking from them is very much confidential which they can not share with unregistered subscriber.
I would, therefore, request you to kindly take stringent action against Vodafone as they themselves have illegally issued 8 extra connections in my name. Not only that the subscribers will use the mobile phone for any purpose they wish. You may also ask the Vodafone mobile service providers that how they issued 8 extra illegal connections against a single ID proof and that also within a period of 8-9 months. As far as I know mobile connection is given one connection on one ID proof basis. Here in this case 8 illegal connections in my name on a single ID proof. I have never applied for eight connections. If I am guilty in the matter I am ready to face any consequence legally. It is a serious matter and should be dealt with sternly.
Thanking you and hoping for a suitable legal action against Vodafone
Yours faithfully
( Rajesh Kumar )
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