Dear sir
pls find the dtl with applette authority of TSL tata tele service limited 3g dongle against the tata docomo no.9212685240 due to defecincy in service & speed issue committed by the company i am stop pay the post paid bill further they people threat to me we are going to legal sir i want to know that the speed issue being observed by their engg & admited that there are tech problem further i am stop using sir they people continue calling me & asking for the bill used further i have online reuqested to stop the connection & they are aggreed pls find the following mail communication
From:
“Dinesh Malhotra” | Add to Address book |This is spam
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Subject: Re: Auto Reply
Date: Mon, 05 Aug 2013 12:52:15 IST
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Sir
I have been twice register this complaint but your tech guy before visit will charge the amount however if any tech concern speed issue who will bear the cost & i am expect service engg supposed to be at my office or residence location to resloved the issue but till time no reponse from the tata tele service hence i eccalated the complaint to appllateauthourity delhi& this time mean it i will not paid the pending bill & i am totally frusted the being th e speed issue of tata tele service
rgds
Dinesh Malhotra
Branch Manager
DTDC
Connaught place
Delhi-110001
7503427039
On Mon, 05 Aug 2013 12:47:13 +0530 wrote
> Dear Customer,Thank you for writing to us.With reference to your email, we would like to inform you that you Appellate Desk has been designed only to handle escalation complaints and such scenarios where you do not get satisfactory redressal of your complaint, or the complaint remains unaddressed.If it is your first complaint then you can reach us with your concerns by calling our Customer care number 121 (toll free) or by mailing the details to [email protected] Photon customers can call us at 1800-266-121 (toll free) from any number.This is an automated acknowledgement to your e-mail. Please do not respond to this mail.Assuring you of our best services at all times.Yours sincerely,Ashwani BindrooAppellate Authority SecretaryTata Tele Services Ltd – Delhi**************************** This is an auto generated email, kindly do not respond on this ****************************
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