Snapdeal Fraud about their Refund policy

I have purchased one bombay dyeing bedsheet from snapdeal.I have recieved it on 27th Sept,2016.But unfortunately the quality of the product was not good.So, I decided to return it and claim for refund on 28th Sept.2016.They told me that they will pick it up within 30th Sept.2016.But till now (3rd oct,2016)noone come to pick it up or they never contact me for picking it.
I have called snapdeal several times but no result.
Now, I am feeling that I have been cheated by the company SNAPDEAL.
Kindly help me.

Order ID: 15316945118
Reference no: 31136829

Thanks,
Mrs.R Banerjee
Khardaha


Comments

2 responses to “Snapdeal Fraud about their Refund policy”

  1. Ujjwal Agarwal Avatar
    Ujjwal Agarwal

    Hi,
    In this case the first step is always to send a legal notice to the company. The legal notice should be very strong as it is the backbone of any case. To know about your query in detail you can log on to MyAdvo | Get Legal Advice | Find Expert Lawyers (http://www.myadvo.in) or call at 01244060860. You will be surely served for the injustice incurred to you.
    Regards,
    Ujjwal Agarwal

  2. Snapdeal Avatar
    Snapdeal

    Dear r_banerjee,

    We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

    Regards,

    Team Snapdeal

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