SNACHING PRICE FROM MY MOBILE ACCOUNT

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: konagar,hoghly&lt;/p&gt;<p><b>Name of company/service</b>: aircel</p>on 6 th april 2013 my account balance is 40 something but suddenly i saw i have only 11 rupee balance but when i want to know how toi get my refund but they didnot want to give any refund.pis give me justice.