Since from purchase downloading problem is not resolved

Location/place: Panchkula

Name of company/service: Samsung India Electronics

Phone purchased in Jan 2012.
First complaint given to service center in April 2012.
till time visited 3-4 times service center / one time to branch office.
IMEI number : 357160048877204 and serial number RFLBC11958E.
Visted almost all officials / have lot of calls but not resolved till time.