sim deactivate with out any information with my 79rs balance

Location/place: saudi arabia

Name of company/service: air tel.

i am gurunathan, from srivlliputtur VNR(dt),i am using AIR TEL PREPAID SIM that number is +91 82201 76655, and now i am not receiving any sms AND now my number is SAYS LIKE TEMP OUT OF SERVICE

1.) WHY LIKE THIS HAPPEN
2.)WITH ANY INFORMATION HOW CAN U DEACTIVATE MY NUMBER
3.)I HAVE SUBMITTED OF PROOF
4.)IN MY SIM I HAVE BALANCE 78.85RS WHAT HAPPEN,
5.)I NEED SAME NUMBER TO BE ACTIVATE AGAIN, IF U WANT TO PAY WILL PAY ELSE U CAN DEBIT FROM SIM MAIN BALANCE.

I HOPE U WILL ACTIVATE AGAIN SAME THIS NUMBER,I WANT THIS NUMBER..

I AM WAITING FOR YOUR REPLY,

I FEEL GOOD SERVICE SO SAID MY FRIENDS AND RELATIONS TO BUY AIR TEL IS VERY NETWORK AND GOOD SERVICE BUT NOW HOW CAN TEL TO BUY AIR TEL,

I TEL U ONE THING MORE CUSTOMER HAVE GOOD NAME ON AIR TEL PLEASE KEEP MAINTAIN..

NOTE:

IF U CAN OR CAN’T PLEASE TEL ME