Location/place: Noida
Name of company/service: Croma Retail Service
I have croma 1.5 ton window ac from croma retail shop. I am requesting for servicing from 3rd of feb 2013 & till today(20th feb 2013) no servicing is done. All the request of ac servicing is closed by giving stupid excuses.
Dear Supriya Srivastava,
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-3636.
Sincerely,
Croma Care
Dear Supriya Srivastava,
We are waiting for details so that we can resolve the issue, please send us your details on email Id [email protected] or call us on 18002583636.
Sincerely,
Team Croma
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