Location/place: Bangalore
Name of company/service: New Jagat Associates, No. 1/6, 1st Floor, MTK Reddy Complex, Ring Road, Marathahalli, Bangalore – 37
Hi,
My Samsung Galaxy cell phone costing Rs. 23000 went dead in first week of Feb-13 which I gave to the above shop for servicing. Without even asking me they changed the charging strip of the phone and also some software telling me that was the problem and charged me Rs. 3100. However I paid them and got my phone. They gave a warranty of 6 months.
Again in first week of Mar-13, the phone went dead and I took it to the same shop for servicing. It has been more than 3 months, they have not returned my phone. Whenever I go to them, they would tell me it would take 10 days and would gave me a date. When I would call them they would not pick my phone and when I visit them they would give me another date. Last date they gave me of 2nd June. When I called them they cut my phone. Then I visited them and told them that I would complain to Consumer forum, they told me they did not care.
Plz help me in this regard.
Phone # of the shop – 41264119, 8884965506, 9986799867, 41714947, 9538151618
Thanking you,
Amit Kumar
7259754420
[email protected]
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