No service once payment is done

I have purchased a product through online shopping. I want to return it now. I have raised a request for the same. From that day onwards, I receive a message everyday saying that they have scheduled the pickup.
But there will be no one who calls me or who comes to my home for pick up. By the end of the day they send a message saying that they couldn’t reach me on phone. This drama continues for 1 month. Then end of the month they may say that according to their policy since it has been 1 month after delivery, they cannot take the product back.
They earn money by these cheap tricks.


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