Location/place: jaipur
Name of company/service: Reliance GSM Mobile
I am Ashwini saini. My mobile no. is 9024889746. I had rechaged 3G internet pack cost 123 Rs on Monday, 12 August 2013. I received Recharge messages from Reliance at 4.45 PM on 12-08-13. But that service pack is not activated on my number. My 60 Rs amount is also deducted from Mobile account. I tried to inquired about deduction from Reliance Customer Care on 15th August 1:00 AM from my mobile no. 9024889746. Customer Executive told me that our server is not working properly and balanced is deducted from many users account. he said that the problem will be resolved soon. Right now they are not providing me any detail about that particular recharge and not talking properly. Please resolve my issue.
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