Service not provided

Location/place: Noida

Name of company/service: FedEx Express India Pvt. Ltd.

Hi
I have ordered a book for my sister who is studying in Anamalai university Dist-cuddulore, Tamil Naidu-608002. The online portal Amegabooks.com promised to deliver the book to the address by 3-5 business days but as it has been 6 days there is no response from them i have tried to call them many to get any update of the same and mailed them as well but no response from them,i have paid the full amount of Rs. 632.00 and now i am worried that i have been cheated by this online portal.
Please provide justice to consumers as there are no clarity of this online portal/retailers.


Comments

One response to “Service not provided”

  1. Dear sir,

    As per your complains. Please check deliver to customer address. Our deliver time is 5-7 business day to our end. You are place the order 13 July 2012 and we will dispatch your shipment 21 july 2012 and shipment deliver to your address through Fedex courier. Please check tracking details also.

    Tracking no.: 800996715336
    E-mail notifications
    Select time format:
    12H
    |
    24H
    Delivered

    Initiated
    Picked up
    In transit
    Delivered

    Delivered

    Signed for by:

    N. KALIYAMMAL

    Shipment Dates

    Ship date

    Jul 21, 2012

    Delivery date

    Jul 23, 2012 12:30 PM

    Destination

    ARNAMALAI IN
    Proof of Delivery

    Shipment Facts
    Help
    Service type
    Priority Overnight

    Weight
    2.0 kg/4.4 lbs

    Delivered to
    Residence

    Shipment Travel History
    Help
    Select time zone:

    All shipment travel activity is displayed in local time for the location
    Date/Time
    Activity
    Location
    Details
    Jul 23, 2012 12:30 PM
    Delivered
    ARNAMALAI IN
    Jul 23, 2012 10:30 AM
    In transit
    VILLUPURAM IN
    Tendered to authorized agent for final delivery
    Jul 23, 2012 5:20 AM
    In transit
    VILLUPURAM IN
    Jul 22, 2012 3:13 PM
    In transit
    CHENNAI IN
    Jul 22, 2012 2:25 PM
    At local FedEx facility
    CHENNAI IN
    Jul 21, 2012 11:40 PM
    In transit
    NEW DELHI IN
    Jul 21, 2012 7:47 PM
    Left FedEx origin facility
    NEW DELHI IN
    Jul 21, 2012 7:40 PM
    Picked up
    NEW DELHI IN

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