Service Complain

Location/place: New Delhi

Name of company/service: Nokia

Hello Sir,My name is krishna kumar gond.I bought nokia C5-05 on may 2012 from city gorakhpur,state Uttar-Pradesh India.But from day one i am getting trouble with my handset.It display is rotating automatically when i work on this,in addition music player is hanging and video is not streaming properly too.
Sir,i went to nokia care,so they told me that there was software problem and they upgraded the software.But after some time i again got same problem and that time touch screen was also not working properly.So i went again to nokia care and they told me that touch screen is impaired and they replaced duplicate touch screen.But after some time i got again the same problem.So finaly i went nokia care lajpat nagar,New delhi.In lajpat nagar,they told me that touch screen is duplicate so they couldn’t give service.
Sir,Nokia is known to be a reliable company,so i do not expect this from such reputed company.So i need you to take care of this issue as soon as possible.
I have already made complain against nokia care on nokia site online but thet dont reply yet.
Sir,i am giving following information regarding to service:
Service Job Sheet no.1:387504886/120604/122
Service Job Sheet no.2:351504886/120528/41
Mobile IMEI:358300045615830
Thank you in anticipation.