service activated automatically and money deducted

Location/place: Muzaffarpur

Name of company/service: Reliance Communication

I am Kameshwar Prasad consumer of Reliance communication having GSM connection No.- 7856850653 for my mobile.Today one service to play Alto Win for Rs 5/-day was activated and amount was deducted from my account of pre paid mobile for which i had not consented.I fear that again it will hapen so pl. look into the matter and arrange so that my deducted money can be Refunded in my account at the earliest and oblige.


Comments

2 responses to “service activated automatically and money deducted”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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