COMPLAIN NO. 525308. ( NATIONAL CONSUMER)
CORPORATE OFFICE
Videocon Mobile handset devision
Plot no. 254, 2nd floor udhyog vihar , phase -4.
Gurgaon ( Haryana ) – 122015
Respected Sir,
I had purchased one mobile on dated 20-apr-2014 from your Dealer SK IN FI
Model: A48 Videocon Mobile in the name of Shailesh Sadhu. Charging
problem start in my mobile so i am going to your service station on dated
26/06/2014 at M/s. Sarthi Communication at Shop no. 33, Surbhi Avenue, Old
chhani road, Baroda. State Gujarat & he is open job card with job. no.
GUJ2606140006. IMEI NO. 911341650172048. He advise me please you
give me your mobile in our service station for 2 two days for solve charging
problem. After two days physically and by phone many times contact to your
service station but he is not give satisfactory replay. So i was contact to your
VEDIOCON service helpline no. 0124-3366000/+911203000800 he is note my
complain with complain no. 140702175659 dated 02nd July 2014. But till not
any confirmation with actual status of my mobile and not give satisfactory
replay from your both service station. Last 25 days my mobile handset it is in
your custody problem till pending not solve.
Many times over phone give me assurance to change new fresh handset.
Tt means big problem in my mobile. I am requesting you please change
handset and give me fresh mobile. as soon as possible.
& with extend warranty period.
Shailesh Sadhu
9825060917
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