SIR, I HAVE A SMARTPHONE OF IBALL COMPANY. I PURCHASED IT LAST DECEMBER 2013. THERE IS A PROBLEM REGARDING BATTERY WHICH IS NOT COVER UNDER WARRANTY. WHEN I WAS GOING TO SERVICE CENTER, THEY TOLD ME THAT THAT PARTICULAR BATTERY IS NOT AVAILABLE WITH THEM. THEY ALSO TOLD ME THAT I HAVE TO WAIT MINIMUM 1 MONTH. THE COMPANY HAS A RUNNING PRODUCT THEN WHY SHOULD I WAIT FOR IT? IT MEANS COMPANY MAKE THE PRODUCT FOR OTHER CUSTOMERS BUT NOT MAINTAINING THE SAME CUSTOMER. SHOULD I WAIT FOR IT AS PER LAW OR NOT? IF YES THEN HOW MANY DAYS I WAIT FOR IT?
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