rs. 4392 debited and airline ticket not booked

Location/place: mumbai

Name of company/service: easemytrip

I was bukin a flight from mumbai to kolkata dated 16july
through easemytrip 0n 6th july with online bankin. Rs. 4392 was
debited from my saving account but ticket wasnt booked. Details of
transaction.
mayank nilay.(sbi a/c no. 30110521390) rs. 4392 transferd to INB Easy
trip planner privat TECH-EASYTPC payment.
reference-76343966IGJ8610136 transfer to 32956564644 state bank of india. I CALLED EASEMYTRIP SEVERAL TIMES AND EVEN MAILED THEM. INITIALLY THEY PROMISED TO REFUND IN 2-3 DAYS,BUT HAVE NOT REFUNDED TILL DATE,AND NOW NOT EVEN RESPONDING TO MY MAIL


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