hello,sir/mam.my complain is that on 19th June 2014 i have ordered an product from shopclues.com that is online shopping site worth rupees 660.but the product that i ordered is defected its completely against manufacturing defects,so as per the company rule i initiate and apply for return request on 27 June 2104 but there is solution of my problem till date i complain many times but they are not ready to listen me or not taking my request in to consideration.every time they mailed me that your request is initiated and all but my problem is not solved they are not replacing my order from more than a 2 months.i have complain them about 9 to 10 times but every time they mailed me in which it is written that your request initiated,but i am not getting any response from the website they are not solving my problem and i also did not get any call or any message from website or courier company you can check my call details i m sure about that.i also have copy of all mail that they mailed me date by date.
so kindly its an request please solve my problem as soon as possible.
my order no is-15348989
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