Location/place: Agra, uttar pradesh
Name of company/service: Turbo infotech
This Model of NOKIA 500 phone is purchased on 7th feb 2012 .
*Fault RESTARED OF PHONE AT NET USEING TIME, BLUETOOTH CÖNNECTIVITY erupted within 2/3 months of use
* Ist repair done by TURBO INFOTECH ,UTTAR PRADESH, AGRAfor repairs. The set was returnedsame day
*2nd time repair for the same problem to redo the repair, was received back on the same day again & to my dismay the problem is still existing.
The SAME fault has erupted again and again (arise 5 times) now on 22st June 2012.
Even after repairing FIFTH TIME THE DEFECT HAS NOT GONE , My day today work is getting affected & I am compelled to buy a new phone for the use due to the defective & unreliableset SOLD TO ME BY NOKIA .
Your following mail says that NOKIA DOES NOT HAVE THE POLICY OF REFUND – I HOPE NOKIA HAS A POLICY OF REPLACEMENT.
CAN NOKIA SAY WHAT SHOULD BETHE POLICY OF CUSTOMER ON SUFFERING AFTER HANDING OVER HARD EARNED MONEY FOR DEFECTIVE ITEM ?
I HAVE LOST THE PATIENCE NOW AS I AM WASTING MY TIME & HAVE WASTED MY MONEY.
I Am looking for the FINAL solution from Nokia .
By the way no one called till now.
My contact no 9058612661
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