Location/place: Bangalore
Name of company/service: Red Tape
Hi,
I bought a pair of office shoes from a Red Tape factory outlet last Saturday paying more than 2000 rupees from
Shop No 5,
Ground Floor,
P.S.A.Qurishi Building,
Maratha Halli,
Bangalore-560037
Ph:080-412643621
The shop keeper claimed that to be an european design and promised to take it back if I return it within 3 days.
I just wore the shoe for one day to my office and it turned out that it had design issues as a result of which both my legs got injured.
When I took it to the store ,they put extra soles inside the shoes after which it became more tight and uncomfortable (No idea what they were trying to do).
The next day i took the shoes back to the store again and they said they will send it back to the company and will take 5 days..
They were not ready to replace the shoes for a different model even though they claimed it was a factory outlet.
This is highly disturbing as we r paying so much for the reliability and comfort,both of which i have been denied
Regards,
Gurudutt G Shenoy
Technical Lead,
Tata Consultancy Services
Mob:9738276441
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