No replacement of Faulty Product

Flipcart provided faulty Dell Laptop Battery worth Rs:1999, and they are not responding properly for replacement of this product even I am their regular customer. I complained so many times i.e. by using E-mail, telephonic complain and Online chatting with customer care, then also they are not looking towards my issue.
Please give me some solution for this problem.
Product Details Seller Details Quantity Price/unit (Rs.) Order date
Dell Inspiron N5010 6 Cell Laptop Battery (4400 mAh) Edookan 1 1999.0 17-06-2014

Order ID #OD40617184659

Thanks & Regards
Patale Vijaykumar Bharat
Patale Vijayky


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