Reliance Netconnet speed issue

Location/place: DELHI

Name of company/service: RELIANCE

Hi Team,

I am using reliance data card # 7498998942.This is my postpaid connection, at the time i purchased this device they assured me that in this plan i will be getting 2mbps speed till 5GB usage and after that my speed will reduce to 256 kbps for unlimited usages.
But from last three months i am getting 2 to 30 kbps speed.Regarding this i have contacted many times on reliance customer care and explained the issue, and all the time they are saying issue will resolve in 48 hours, but still facing the issue.

Request you to please look on this issue on priority.

Thanks
Manish Tripathi
91- 8447116776


Comments

2 responses to “Reliance Netconnet speed issue”

  1. Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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