I recharged my no.9905504525 (relianceGSM) on 15th July,2014 with Rs.156 (1GB 3G data valid for 30 days) and on recharging I recieved a confirmation message for the same but I got only 510 MB data credited to my account. I called the customer care and they said that balance data will be automatically credited to my account within 24 hrs. After that I didn’t checked my balance hoping that it would have already credited. But on 21st July,2014 when I checked my balance I found that I have not recieved my balance of data. I called customer care and told them my querry but they kept on repeating that its your fault you should have complained earlier…they even didn’t took the complain and and my call was transferred to senior’s dept. and from there also I recieved same line and my call was disconnected from their side.
Please help me to either recover my balance of data or refund of half the amount of recharge.
Reliance GSM
Comments
4 responses to “Reliance GSM”
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Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications -
I have not recieved any response yet … if you are genuinely taking care of the above stated matter kindly contact me on 8961117652 or you can mail me at [email protected].
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Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications -
Please contact me on 08013383815 (1st) or 08961117652 (2nd).
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