reject of port of mobile no

Location/place: kota Rajasthan

Name of company/service: mts mobile

I am use Mts mobile no 9667779525 I want to port this no in another service providerco but Mts rejected my port request without any reason this thing disturbed me so much mantly and hirtily I had wasted my valuable time and money I have called many time to Mts costumer care and also went to Mts office but I lost my time and money but I didn’t. Receive any good ans Mts officials are intentinoly doing this with me