Regarding promotional gift, avoiding to giving gift

I purchased a HP MINI NOTEBOOK on the date of 06/02/2009. At that time company promised to consumers that they will give a KODAK 9.2 MEGA PIXEL CAMARA (with handling charges Rs. 1299 applicable)with every purchase Notebook. They charge extra 1299/ amount for gift handling charge and processing charges .I made a payment through DD in favour of “Solution Integrated Marketing”.I submitted DD to HP on date 07/02/2009″ along with all req. docs.At the time of purchase of Notebook HP assured us that please allow 6 weeks time after receiving the required documents at HP redemption process and send your gift.But this is unfortunate for us that we trust on this brand,because till date i did’n receive my gift KODAC 9.2 MEGA PIXEL CAMARA .I already paid the amount of handling charge for my gift.Every time on the query regarding gift,company always making a request for give some more time,They are not give us a proper reasson for delaying of my gift.So i am requesting u to please help me on this metter

I am giving you a address of company for gift or promotional

REDEMPTION CELL ADDRESS

HP Redemption Cell
First Floor ,A-2,Okhla Industrial Area,Phase-1
New Delhi

Phone – 011-41306700
Fax – 011-41306731

with warm regards,

Vinay Kumar Srivastava
Add-71, Ravindra Garden,
Sec-E, Aliganj
Lucknow-226024, U.P.
Mail ID- [email protected]
ph 09336492429, 0522-2323179

REDUMPTION NO; QHHTSD9MGH
DD NO. “022085” BANK- AXIS BANK LTD.
SERIAL (s) CNU8445DB3
PRODUCT (1P)NE570PA
MODEL NO. 1001TU

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Comments

4 responses to “Regarding promotional gift, avoiding to giving gift”

  1. admin Avatar
    admin

    Your complaint has been registered with HP India under the reference number, CCHSAP211557 and they should be getting back to you shortly. Please let us know when your case gets resolved.
    regards,
    admin

  2. admin Avatar
    admin

    Your email address is incorrect, the emails are bouncing. Please let us know your correct email id.
    thanks,
    admin

  3. admin Avatar
    admin

    We have registered a new complaint with HP since the email address you posted on our site does not exist. The new complaint reference number for HP India is CCHSAP211575
    Please take care to post correct contact information on our website when you submit a complaint.
    admin

  4. vinay kumar srivastva Avatar
    vinay kumar srivastva

    Dear Admin,
    sorry,my mail ID was not correct. Correct mail id is “[email protected]” in complain reference no. CCHSAP211575 regarding HP promotional gift ” kodak camera”

    with warm regards

    vinay kumar srivastav
    mail id- [email protected]
    phone- 09336492429

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