Online Consumer Forums and Consumer Complaints Site

REGARDING NOT GIVE BENEFITS OF TARIFF BY AIRCEL COMPANY

—

by

AdminPost
in ,

Location/place: Bhubanesmar, Odisha

Name of company/service: AIRCEL

Sir on 10/7/13 I got the following sms in my mobile no. 9658341365 from Odisha Aircel company “BEST TARIFF with AIRCEL: Recharge with Rs.32 &enjoy Local A2A [email protected]/3s (24p/min), A2O & STD [email protected]/2s (36p/min) for 60 days. Recharge Now. After received this sms from company I recharge my above no with Rs.32 but after passed away of 17 days my mobile no has not yet activated under the tariff. On contacting to their customer care official as well as to their senior official no action taken to till date. They are tell me that the offer was only for new customers. But in above sms there was not mention its for new customer. As the sms is sent to my mobile no. I also eligible for this plan but till now company has not responding my requests. Plz take appropriate action about the carelessness of company.

Comments

2 responses to “REGARDING NOT GIVE BENEFITS OF TARIFF BY AIRCEL COMPANY”

  1. Aircel Avatar
    Aircel

    Hi,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Team Aircel India .

  2. Aircel Avatar
    Aircel

    Hi,
    Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
    You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]

    Warm regards,

    Team Aircel India

Leave a Reply

Your email address will not be published. Required fields are marked *