Location/place: ghaziabad
Name of company/service: online shopping
Sir/Madam,
I, Gautam Ranjan, ordered a SONY XPERIA SOLA Mobile from TIMTARA.COM website on 15/07/2012 and paid Rs 16000 through SBI Credit Card. The order no. is 10289362.I was told that mobile will be delivered within 21 days. Promised dates have been passed but mobile has not been delivered yet. While tracking my order status in TIMTARA website, it is showing awaiting shipment status. I contacted customer care several times and mailed regarding this but no satisfactory answers given.
Customer care executives always kept telling that your complain is being forwarded.
So, I request you to look into this matter positively.
Thanking you,
Gautam Ranjan
mb. no.-9650995110
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