Regarding missing my household goods

Dear Team,

My name is Abhijeet Porwal. I used services of gatipackersandmovers now called besthomepackersandmovers for moving my household goods and activa from Noida to Hyderabad. They took complete payment at the time of goods pick-up. Upon delivery I found most of my furniture items in broken state, also during delivery I came to know that my 2 cartoon boxes, 3 nilkamal plastic chairs, 1 rotating wheel chair & activa missing. Upon many follow-ups with them, they only gave my activa after 1 month of goods pick-up, and for that too they were asking to pay Rs. 3000 for home delivery else they asked me to take it from warehouse. Now whenever I call them for my remaining items, they never pick up my call. The approximate cost of my missing items is around 20000. Apart from this I beard around Rs. 5000 for my broken furniture repair and around Rs. 5000 for office commutation on public transport due to non-availability of my activa. Please file the complain and guide me for further process.

Thanks & Regards,
Abhijeet Porwal