Location/place: PGI KHANPUR KALAN GOHANA
Name of company/service: VOLTAS
i HAVE PURCHASED AC VOLTAS (1.5) TON 5 STAR ELEGANT MODEL FORM m/S sHRI bHAGWAN gOHANA -131301 (sONEOAT) ON 26/8/2011. I HAD USED THIS AC ONLY ONE MONTH LAST YEAR. DURING CURRENT YEAR IT WAS NON FUNCTIONAL FROM THE START OF SESSION. IHAVE COMPLAINT IT TO TH ECOMPANY FROM THE LAST THREE MONTH FOR THE COMPLAINT NO 12MY10051800, 12MY2409290, 12JY0208271. THE COMPANY REPRESENTIVE WHEN CAME ON FIRST TIME AFTER SO MANY COMMUNICATION AT CUSTUMER CARE HE FILL TH EGAS AND ASKED ABOUT THE LESS GAS FILLED DURING INSTALLATION. BUT AFTER THREE DAYS AGAIN NON COOLING OF AC OCCUR. AFTER COMPALINTS TO CUSTUMER CARE AND REPATED REMINDER AGAIN HE CAME AND ASKED THAT THE INSTALLLATION IS DEFECTIVE AND REINSTALLATION WAS NEEDED TO SOLVE THE PROBLEM.IF REINSTALLATION IDONE IHAD TO PAY 1500 RS IF BILL NEEDED AND 1000 IF NOT NEEDED. I OPTED FOR NO BILL AND HE REINSTALLED THE AC. AFTER THREE DAYS SAME COMPLAINT THRER. I AGAIN CONTACTED TO THE CAMPANY AND THE COMPANY PERSON SAID THERE IS DEFECT IN TH EINDOOR UNIT. THE VOLTAS COMPANY IS TAKING IT SOLLEARLY THAT I HAVE TO BUY ONE MORE AC WHICH MAKE ADDITIONAL BURDEN ON MY BUDGET. KINNDLY GIVE ME GUSTICE.
DR APS BATRA
BPS GMC FOR WOMEN KHANPUR KALAN SONEPPAT HARYANNA
09992369141
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