REGARDING HANDSET PROBLEM NOKIA LUMIA 720

RESPECTED SIR,

MYSELF MD.AHMAD ALI FROM KOLKATA, I HAD PURCHASED NOKIA LUMIA 720 ON 16TH JANUARY 2014 FROM KOLKATA WHICH IME NO :- 357297059463373. THERE IS TOO MUCH PROBLEM WITH THIS HANDSET I HAD GIVEN IT TO NOKIA CARE 3TIMES FOR SAME PROBLEM. LAST TIME I HAD GIVEN ON 17TH JULY TO NOKIA CARE FOR REPAIRING IT AND I GOT THE HANDSET ON 4TH AUGUST. THE MAJOR PROBLEM IS WITH ITS CAMERA. CAMERA IS NOT WORKING PROPERLY. NOW I DISAPPOINTED FROM THIS MOBILE HANDSET. BECAUSE SEVERAL TIMES I HAD GIVEN IT NOKIA CARE. THEY ALWAYS COMMITED US NOW ITS OK BUT AGAIN I AM FACING THE SAME PROBLEM AND THE PROBLEM IS ITS HANG TOO MUCH. NOW IF I WILL GET PROPER SERVICE FROM NOKIA CARE OR THEY WILL NOT CHANGE MY HANDSET. I WILL FILE CASE AGAINST YOUR COMAPANY IN CONSUMER FORUM.
SO SIR ITS HARMFULLY REQUEST PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE.

NOKIA LUMIA 720
IME NO :- 357297059463373
MD.AHMAD ALI
M.NO :- 09748870700,09830273988


Comments

One response to “REGARDING HANDSET PROBLEM NOKIA LUMIA 720”

  1. Nokia India Avatar
    Nokia India

    Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details:

    1. Link to your complaint
    2. Job sheet Number
    3. Care Centre location
    4. Is the device with Care Centre – Yes/No

    We will have someone from the team connect with you.
    Please mention your name on subject.

    Do include the complaint link in order to speed up the process.

    Thanks,
    Microsoft Team

    We would like to inform you that we are changing our contact email address to [email protected]. Would request you to please write to us at [email protected] going forward.

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