REFUSE CASSLESS TREATMENT WHEN POLICY IS CASSLESS

Location/place: FARIDABAD

Name of company/service: RAKSHA TPA/ NEW INDIA INSUREANCE COMPANY

DEAR SIR, I ADMITTED MY WIFE IN SARYODAY HOSPITAL ON DATED 28.07.12 AND SENT OUR CLAIMED REQUEST TO RAKSHA TPA.BUT THEY DANIEL FOR CASS LESS AND SAY SUBMITTED FOR REIMBURSEMENT . I HAVE NO MONEY AT THE TIME AND I ARRANGE DUE TO COM PAIL BY HOSPITAL.

PLEASE HELP, IS CASS LESS POLICY MEANING THIS.