Refund related due to covid-19 voluntary cancellation

I booked a Bali trip from Yatra.com on Jan 2020. My departure date from New Delhi to Bali is on 27 April 2020. Due to covid-19 as govt said not to travel and take safety measures or precautions.i want voluntary cancellation of my trip from Yatra.com. They deduct RS 44000 only my flight cancellation apart from this they deduct initial amount of RS 20000 from my package amount whichever is paid earlier. my reference id of yatra.com is YH5806160


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One response to “Refund related due to covid-19 voluntary cancellation”

  1. Hi,

    Greetings from Yatra.com!

    We have forwarded your concern to our team, they would have the details checked and would share the update with you. Request your patience in the interim. Please feel free to connect with us incase any assistance required. We would like to keep you informed that due to several travel restrictions and district lockdowns imposed by the government to control the widespread of COVID-19, we are working with limited staff, please expect a delay in response.

    Regards,
    Yatra Care

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