refund money not received yet

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Delhi&lt;/p&gt;<p><b>Name of company/service</b>: homeshop18</p>I am anita rani from Delhi .. I give the order of a micromax mobile on the website homeshop18 but the product is out of order and till now the cash is not received
order number -924870673