I was a member at Gold’s Gym, Pedder Poad branch in Mumbai.
The gym got shut 6 months after starting its operations. The reason for shutting down was that the franchisee company for Gold’s gym in India i.e Valecha Group did not sort basic permissions from the local B.M.C authority and its operations were illegal.
The gym got shut on 23rd August’ 2013.
Its been been close to 15 months and I am still waiting for my refund.
When I approach the authority for the same they dont have an answer about it and blame the administrations for their lack of responsibility towards their members.
On appraoching Ms. Shradhha Seth, senior executive at Valecha group, she heard my problem on the first try and since then she has blocked my number and has given instructions to the office bearers not to transfer my call if I call of the Landline number.
It is extremely disheartening for a student who saves money for the gym membership and the same is used by such not-so-cusumer-friendly companies for the personal means.
I request the readers to support me in my protest against Golds Gym and Valecha Group.
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