refund for money.

PaisaPay ID : 43171863331

item id : 162149003628

Courier name: BLUE DART
Airway bill number: 77641976280

above are the details for my purchase for ebay web site. i didn’t receive the item till now i request for claim. i ask for refund. after i authenticate for my claim i am receiving email saying that u refund is on hold and we’ve delivered your order but i dint receive item at.

this Airway bill number: 77641976280 is not correct. i asked why u given wrong number i called to blue dot customer service those people are saying that its not correct number.

i ask about same but no proper response from eBay. i request for money back but they not ok to give the money back. i am facing an issue i hope u can under stand my issue please help me out on this.