Recieved Damaged Phone after service

Submitted my Sony Xperia L on 4th DEC having trouble in charging they received my phone in good condition only few scratches here and there.. but when i received on 5th DEC the phone was damaged, screen was broken, back cover broken and dark scratches…even IMEI no. also changed. When I inquired about it they said that motherboard was changed so IMEI no. changed. But what aout scratches and damaged phone??? Guys, this is some kind of scam/frauds or duplicacy because once motherboard is changed, they can change everything even body and back cover all…So I request to kindly look into the matter.


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