Location/place: New Delhi
Name of company/service: MTS
Dear Sir,
Herewith, I would like inform to you that i have make complain to mts that I have recharge my MTS number 8459991496 worth rs-248/- by IDBI net banking dated 5/06/2012 which transaction number is
0648411/120705234803 but they could not credited it on my number on 8459991496 ,I have also register verbal complain to MTS which number is c12-47984072 but no resolution given by MTS.
I very upset and fed up due to this thing.
So that I request to you kindly take action accordingly for same so that no one more person can be suffer.
Regards
Pradeep Kumar Bhardwaj
MTS-8459991496
Contact number -9210831340
Forwarded conversation
Subject: Special recharge offer for you
————————
From: Debajyoti Mal
Date: Sat, Mar 10, 2012 at 8:02 PM
To: [email protected]
Dear PRAKASH BHARDWAJ,
Warm greetings from MTS.
In MTS our endeavor is to always serve you better. In line with our continuous effort towards delighting you, we have 2 special offers for you as per your usage pattern on your data card number 8459991496.
Presenting STV 1898, which will enable you to stay connected for 90 days with 15GB data at Rs 1898 only.
Also Introducing a new recharge which will help you keep connected for even longer period of time. STV 3990, which will enable you to stay connected for 180 days with 5GB Unlimited data/ Month at Rs 3990 only.
So recharge today and continue your journey in never ending world of internet.
To recharge now visit our online web recharge portal www.mtsindia.in/recharge.html or visit the nearest retail outlet.
We would appreciate your valuable inputs/ suggestions/feedback to help us Serve you better. You can write to me on [email protected] or contact our customer care at +91-9136955955
Regards,
Debajyoti Mal
Marketing Head
MTS- Delhi & Haryana.
To unsubscribe, send an email to: [email protected] with the address: [email protected] in the subject line.
———-
From: Pradeep Bhardwaj
Date: Sat, Jul 7, 2012 at 11:34 AM
To: [email protected]
Cc: [email protected]
Dear Sir,
I have make payment dated-5/6/2012 by net banking Rs-248/- but it’s not showing in my account and also it is not working .kindly do the needful on urgent basis.
Regard’s
Pradeep Bhardwaj
9210831340
Mts-8459991496.
———-
From: Pradeep Bhardwaj
Date: Mon, Jul 9, 2012 at 12:37 PM
To: [email protected]
Cc: [email protected]
hi all,
what is the status of my issue.
———-
From: Pradeep Bhardwaj
Date: Tue, Jul 10, 2012 at 1:25 AM
To: [email protected]
Cc: [email protected]
reminder -2
———-
From:
Date: Thu, Jul 12, 2012 at 12:22 PM
To: [email protected]
Dear Mr. Bhardwaj,
Greetings from MTS India!
On behalf of our customer service team, we would like to take this opportunity to offer you immediate and sincere apology for the inconvenience caused to you.
With reference to your email dated 7/07/2012, regarding “Status of MTS account MDN: 8459991496”, we would like to inform you that we have gone through your MTS Account and found that your MTS Services are active from our end and would like to inform you that your MTS account has zero balance so we request you to please recharge your MTS account use uninterrupted MTS services.
Further to your mail, regarding “recharge of Rs. 248/-“, we would like to inform you that we didn’t find any recharge of Rs. 248 in your MTS account.
However, if your recharge has been unsuccessful we would request to please wait as we have a very dedicated team for crossing checking unsuccessful payments and send the amount back to customer’s bank account in 8 working days.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements.
Let us know if you require any further assistance, we would be pleased to assist you.
Regards,
Ankit Kapoor
MTS Customer Care – Delhi
Sistema Shyam TeleServices Ltd,
A-186 Okhla Industrial Estate
Phase 1, New Delhi -110020
MTS Customer Care Voice 9136155155
MTS Customer Care Data 9136955955
[email protected]
From: [email protected]
Sent: 7/7/2012 11:34:42 AM
To: MTS CUSTOMER CARE DELHI
Dear Sir,
I have make payment dated-5/6/2012 by net banking Rs-248/- but it’s not showing in my account and also it is not working .kindly do the needful on urgent basis.
Regard’s
Pradeep Bhardwaj
9210831340
Mts-HYPERLINK “tel:8459991496″8459991496.
On Sat, Mar 10, 2012 at 8:02 PM, Debajyoti Mal wrote:
Dear PRAKASH BHARDWAJ,
Warm greetings from MTS.
In MTS our endeavor is to always serve you better. In line with our continuous effort towards delighting you, we have 2 special offers for you as per your usage pattern on your data card number HYPERLINK “tel:8459991496″8459991496.
Presenting STV 1898, which will enable you to stay connected for 90 days with 15GB data at Rs 1898 only.
Also Introducing a new recharge which will help you keep connected for even longer period of time. STV 3990, which will enable you to stay connected for 180 days with 5GB Unlimited data/ Month at Rs 3990 only.
So recharge today and continue your journey in never ending world of internet.
To recharge now visit our online web recharge portal HYPERLINK “http://www.mtsindia.in/recharge.html” \nwww.mtsindia.in/recharge.html or visit the nearest retail outlet.
We would appreciate your valuable inputs/ suggestions/feedback to help us Serve you better. You can write to me on “”[email protected]”[email protected] or contact our customer care at HYPERLINK “tel:%2B91-9136955955″+91-9136955955
Regards,
Debajyoti Mal
Marketing Head
MTS- Delhi & Haryana.
To unsubscribe, send an email to: “”[email protected]”[email protected] with the address: “”[email protected]”[email protected] in the subject line.
———-
From:
Date: Fri, Jul 13, 2012 at 4:22 PM
To: [email protected]
Dear Mr.Bhardwaj,
Please accept our apologies for the delay in response and inconvenience caused to you as per your mail dated 9.7.2012.
We have checked and found your account is not showing the credit of concern transaction of Rs.248.00.
We request you to please wait till next 10 working days from transaction date as failed transactions gets credit to the bank account of the customer.
We value your association with MTS.
Let us know if you require any further assistance, we would be please to assist you.
Regards,
Vikram Rana
MTS Customer Care – Delhi
Sistema Shyam TeleServices Ltd,
A-186 Okhla Industrial Estate
Phase 1, New Delhi -110020
MTS Customer Care Voice 9136155155
MTS Customer Care Data 9136955955
[email protected]
From: [email protected]
Sent: 7/9/2012 12:37:31 PM
To: MTS CUSTOMER CARE DELHI
hi all,
what is the status of my issue.
On 7/7/12, Pradeep Bhardwaj wrote:
> Dear Sir,
> I have make payment dated-5/6/2012 by net banking Rs-248/- but it’s
> not showing in my account and also it is not working .kindly do the
> needful on urgent basis.
>
> Regard’s
>
> Pradeep Bhardwaj
> 9210831340
> Mts-8459991496.
>
> On Sat, Mar 10, 2012 at 8:02 PM, Debajyoti Mal wrote:
>
>> Dear PRAKASH BHARDWAJ,
>>
>> Warm greetings from MTS.
>>
>> In MTS our endeavor is to always serve you better. In line with our
>> continuous effort towards delighting you, we have 2 special offers
>> for you as per your usage pattern on your data card number
>> 8459991496.
>>
>> Presenting STV 1898, which will enable you to stay connected for 90
>> days with 15GB data at Rs 1898 only.
>>
>> Also Introducing a new recharge which will help you keep connected
>> for even longer period of time. STV 3990, which will enable you to
>> stay connected for 180 days with 5GB Unlimited data/ Month at Rs 3990 only.
>>
>> So recharge today and continue your journey in never ending world of
>> internet.
>>
>> To recharge now visit our online web recharge portal
>> www.mtsindia.in/recharge.html or visit the nearest retail outlet.
>>
>> We would appreciate your valuable inputs/ suggestions/feedback to
>> help us Serve you better. You can write to me on [email protected] or
>> contact our customer care at +91-9136955955
>>
>>
>>
>> Regards,
>>
>> Debajyoti Mal
>> Marketing Head
>> MTS- Delhi & Haryana.
>>
>> To unsubscribe, send an email to: [email protected] with
>> the
>> address: [email protected] in the subject line.
>>
>
———-
From:
Date: Sat, Jul 14, 2012 at 5:21 PM
To: [email protected]
Dear Mr.Bhardwaj,
Please accept our apologies for the delay in response and inconvenience caused to you as per your mail dated 9.7.2012.
We request you to please check your bank account as failed recharge reverse back to the concern bank within 10 working days.
Further we have checked your account and found it active.
We value your association with MTS.
Let us know if you require any further assistance, we would be pleased to assist you.
Regards,
Vikram Rana
MTS Customer Care – Delhi
Sistema Shyam TeleServices Ltd,
A-186 Okhla Industrial Estate
Phase 1, New Delhi -110020
MTS Customer Care Voice 9136155155
MTS Customer Care Data 9136955955
[email protected]
From: [email protected]
Sent: 7/10/2012 1:25:17 AM
To: MTS CUSTOMER CARE DELHI
reminder -2
On Sat, Jul 7, 2012 at 11:34 AM, Pradeep Bhardwaj wrote:
Dear Sir,
I have make payment dated-5/6/2012 by net banking Rs-248/- but it’s not showing in my account and also it is not working .kindly do the needful on urgent basis.
Regard’s
Pradeep Bhardwaj
HYPERLINK “tel:9210831340” \n9210831340
Mts-HYPERLINK “tel:8459991496” \n8459991496.
On Sat, Mar 10, 2012 at 8:02 PM, Debajyoti Mal wrote:
Dear PRAKASH BHARDWAJ,
Warm greetings from MTS.
In MTS our endeavor is to always serve you better. In line with our continuous effort towards delighting you, we have 2 special offers for you as per your usage pattern on your data card number HYPERLINK “tel:8459991496” \n8459991496.
Presenting STV 1898, which will enable you to stay connected for 90 days with 15GB data at Rs 1898 only.
Also Introducing a new recharge which will help you keep connected for even longer period of time. STV 3990, which will enable you to stay connected for 180 days with 5GB Unlimited data/ Month at Rs 3990 only.
So recharge today and continue your journey in never ending world of internet.
To recharge now visit our online web recharge portal HYPERLINK “http://www.mtsindia.in/recharge.html” \nwww.mtsindia.in/recharge.html or visit the nearest retail outlet.
We would appreciate your valuable inputs/ suggestions/feedback to help us Serve you better. You can write to me on “”[email protected]” \[email protected] or contact our customer care at HYPERLINK “tel:%2B91-9136955955” \n+91-9136955955
Regards,
Debajyoti Mal
Marketing Head
MTS- Delhi & Haryana.
To unsubscribe, send an email to: “”[email protected]” \[email protected] with the address: “”[email protected]” \[email protected] in the subject line.
———-
From: Pradeep Bhardwaj
Date: Thu, Jul 26, 2012 at 1:32 PM
To: [email protected]
Dear Team,
Kindly find the transaction number for same
Regard’s
Pradeep Bhardwaj
———-
From: Pradeep Bhardwaj
Date: Fri, Jul 27, 2012 at 6:31 PM
To: [email protected]
Dear Sir,
Herewith,I would like informe to you that i have make complin to mts many time(detils as below) but they could not resolved it till time.i very unsatisfy and fadeup due to this thing.
So that i request to you kindly take neccary action for same so that no one more person can be suffer.
Regards
Pradeep Kumar Bhardwaj
———- Forwarded message ———-
From: Pradeep Bhardwaj
Date: Thu, Jul 26, 2012 at 1:32 PM
Subject: Re: Special recharge offer for you
To: [email protected]
Dear Team,
Kindly find the transaction number for same
ref-
0648411/120705234803
———-
From: Pradeep Bhardwaj
Date: Fri, Jul 27, 2012 at 6:38 PM
To: [email protected]
———-
From: Pradeep Bhardwaj
Date: Fri, Jul 27, 2012 at 6:42 PM
To: [email protected]
Dear Sir,
Herewith,I would like informe to you that i have make complin to mts many time(detils as below) but they could not resolved it till time.i very unsatisfy and fadeup due to this thing.
So that i request to you kindly take neccary action for same so that no one more person can be suffer.
Regards
Pradeep Kumar Bhardwaj
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