Recharge disappeared

Location/place: Hyderabad

Name of company/service: Tata Docomo GSM

Hi

My Tata Phone number:
9885735281. Hyderabad

I made a recharge of Rs135 which promised me a Data of 3GB and validity of 90 days. This Recharge was done on June 21 2012 and it disappeared on 2nd july 2012. I called customer care on the same day. This issue has not been resolved yet. Everyday i call them, They ask me to wait for 24 hours and assure that the issue is resolved.It has not yet been resolved. IT has been 7 “24 hours like that. I want to raise a complaint as today when i called them.. they said i never made a recharge. Noone is able to help me.


Comments

One response to “Recharge disappeared”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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