recharge benifit not provide for me

dear sir maine 27/06/2015 ko apne mobiqwik app se apne reliance number par 94 ka recharge kiya tha jisse reliance company ne mujheRC 94 done.Enjoy 94 talktime Valid for 10 days + All Local and STD calls at 40p/min for 10 days and 100 MB 3G data for 10 days ye sms b diya but mere mobile m only 100mb data aaya maine reliance Costmer care se baat ki to 4 baar call kiya koi solution nhi mila ek madam ne mera call pure 35 minute hold par rakh diya *333 par pls meri complent ka solution kijiye