NOT RECEIVED RUDRAKSHA ORDER PLACED EVEN AFTER 15 DAYS WITHIN HYDERABAD

I PLACED AN ORDER WITH INDO-NEPAL RUDRAKSHA ORGANIZATION AFTER DULY REGISTERING WITH THE SITE. I ORDERED FOR A FOUR MUKHI AND A FIVE MUKHI RUDRAKSH ONLINE BY PAYING THE AMOUNT THROUGH A CREDIT CARD. IT IS ALMOST 15 DAYS SINCE MY ORDER AND I HAVE NOT RECEIVED MY ORDER. HOWEVER, I HAVE BOOKED RUDRAKSHAS FROM AN UDAIPUR SITE RUDRAKSHAM, WHICH HAS SENT MY ORDER WITHIN 5 DAYS. WHEN I CALLED ON THEIR OFFICE WITH MOBILE NUMBER PROVIDED IN THE SITE, THE REPRESENTATIVES ARE VERY HARSH AND THEY ARE NARRATING SOME FALSE STORIES THAT THERE WERE SOME PROBLEMS WITH THE NETWORK AND DEMANDING TO COLLECT THE ORDER FROM THEIR OFFICE. I FEEL DEJECTED WITH THEIR BEHAVIOR AND THE ONLINE PURCHASE OF THE PORTAL SHOULD BE IMMEDIATELY SUSPENDED. IF THEY CANT DISPATCH ORDERS LESS THAN CERTAIN AMOUNT THEY SHOULD MENTION IN THE SITE AND THEY SHOULD NOT COLLECT ANY AMOUNT ONLINE. THE AMOUNT SHOULD BE IMMEDIATELY REFUNDED TO ME AND THEY SHOULD REMOVE ALL FALSE CLAIMS FROM THEIR WEBSITE