Received a Damaged product worth 41,000. No resolution from ebay yet to the dispute.

I have bought an Mitsubishi A/C worth 41,000INR
Item no:- 301919167841
PaisaPay ID : 42360684913
when i recived the item, its completly damaged and i have raised a case agains the damaged item.

claim ID: 1914411 has been opened on 24th April 2016, its been five working days, yet i have not received any resolution neither from seller nor from ebay.
When ever i called ebay, they alwasy tell me wait for another 48 hrs.
I have raised an ebay guarantee claim , ans it was suppose to be a time bounded.
Should i proceed with judicial process under court of law? as i am not seeing any solution.

41,000 is my two months hard work salary , and what finally i got from ebay is a junk.


Comments

2 responses to “Received a Damaged product worth 41,000. No resolution from ebay yet to the dispute.”

  1. Ebay India Avatar
    Ebay India

    Dear Chandra Sekhar Reddy,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected]

    Thanks & Regards,
    Team Ebay

  2. Ebay India Avatar
    Ebay India

    Dear Chandra Sekhar Reddy,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected]

    Thanks & Regards,
    Team Ebay

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