Location/place: CHENNAI
Name of company/service: Kaunsa.com
This is karthikeyan.m,ordered a mobile phone from Kaunsa.com,order id KA/93672/J9ZCP681. I ordered the product on last month 21 march 2013(iphone 5 true clone).upto 8th April product have not be shipped.so,i raised ticket on 8/4/2013 regarding this to them onthere side,but no response to that.Again I called 09/04/2013 to cancel the order,but they said cancel is not possible and they give voucher to shop.I said I want the money only and I had shopping in ebay,tradus,flipkart etc.,there is no such bad customer care or bad customer service or such formalities.From there side they saying that some deduction will be there,I have shopped a lot from other online site but there is no such formalities like them,having fault on there side without shipping the product.kindly look into this ASAP.
Thanks
karthikeyan.m
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