Location/place: BANGALORE
Name of company/service: ShopClues.com
The order was placed on 22nd May 2013. On 23rd May 2013 I saw an update as Your order 3694247 is being processed.
Till now I didn’t receive the product ordered or the refund. I tried contacting them over mail, the reply is “With reference to your order, we have escalated the issue to the merchant regarding the delay in the order, we request you to kindly allow us sometime, so that we can co-ordinate with him and update you over the same.”.
I tried calling their Customer Care and it was a continuous waiting saying waiting time is 5 mins forever.
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