Location/place: Noida
Name of company/service: Samsung
We had bought 6 nos. Samsung Mobile Handsets Model No-GT-S5233S, FCC ID-A3LGTS5233S, S No – RWCB662896L.
We purchased these mobiles on 17/07/2012. After exactly 1 year of performance, suddenly 1 handset LCD screen failed and subsequently we got it repaired from Samsung Ghaziabad Service centre.
Now after few days, 2 more handsets LCD have stopped working. We took them to Ghaziabad service centre and they have refused to give service saying water has gone inside ( a very common and easy excuse )
We feel this is a product problem as out of 6 handset being used by different people in our company, 3 handsets have failed.
Is this the service quality of SAMSUNG ????
Pls. help us get warranty on our products.
Thanks & Regards
Anil Sharma
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