product not delivered to me yet

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: lucknow&lt;/p&gt;<p><b>Name of company/service</b>: kaunsa.com</p>i ordered mobile micromax canvas hd on kaunsa.com and they gave me delivery date 28 march afterthat they postpond the date and me that i would get the mobile on first week of april but i didnt receive yet..sir please please do something, m very confuse and i really nead your help..
order id- KA/87036/ULJG3N2Z..
i am waiting for your reply..please reply within two days..
thankyou


Comments

One response to “product not delivered to me yet”

  1. Official Response from Kaunsa.com Support

    Dear sir/ M’aam,

    We thank you for writing to us and providing us with your feedback through this blog.

    However we are unable to verify your issue and provide a suitable resolution through this blog. Kindly login to our site using your account details, go under the my account session and raise a ticket for a speedy resolution. You could also give us a call at the below mentioned no. Where you will be to speak to our customer care representative directly.

    Incase you feel your issue has been pending and needs immediate attention; you could mark an email to our escalations team at [email protected]. Our escalations team is committed to resolving every case and will be more than happy to assist you.

    We request you to bear with us in the interim.
    Assuring you of our best services.

    Regards,
    team – kaunsa.Com
    contact numbers:
    board number – 0120-4835000 (9:30 am to 6.30pm) monday to saturday

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