product not delivered

Location/place: kalyan east(thane)

Name of company/service: big bazzar (metro mall)

i had bought a study table from bigbazzar(metro mall) on 19/05/2012, bill no 0184459. while doing the payment i was told that the product will be delivered in 10 days time.
but till date 10/06/2012 the product is not been delivered. first the excuse was given that the product is not available in the warehouse, second they said that a inventory was going on so it was not delivered.i had spoken to miss smita in the furniture section.they always say that they will check and call back, but no body calls back.

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